Returns & Exchanges
At Leading Door Suppliers, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If your door isn't the perfect fit, you can return standard-sized items within 30 days of delivery in their original condition.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Door
Carefully repackage the door in its original protective crate or packaging to ensure it is not damaged during transit.
Schedule Pickup
Once your return is approved, we will coordinate with our specialized freight carriers to schedule a convenient collection time from your property.
Inspection and Refund
After our warehouse team inspects the item for any modifications or damage, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing